Customer Service And Satisfaction Articles And Blog Posts

How to Build Lasting Relationships with Positive Customer Experiences

Create a positive experience for your customers and you’ll find them returning for more. This one vital step will also set you apart from your competition. The following is an article written by Laurie Neumann, owner of Gift Expressions Online, and was originally published in the Jan/Feb 2011 issue of GiftBusinessINSIDER magagine. The information is …

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The Power of Gratitude: Why Thanking Your Customers Pays Off

Your customers are your most important asset. Without them, you have no sales, no profits, no business. Keeping those customers and inviting them to return again and again is the most important marketing thing you can do. So, when does it pay to thank your customers? When they do business with you — every time. …

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